Frequently Asked Questions
How do I know my order is confirmed?
We’ll send you an email and SMS when we confirm your order. You can also check your My Orders page.
Can I change my delivery address after I place an order?
You can change your item anytime before it is packed and ready for dispatch. Click on ‘Track Order’ below to check if your address can be changed on your order. TRACK ORDER
How can I return/replace an item?
Click on “Return/Replace” below and select the reason to initiate return or replacement of your item. Our courier partner will pick it up from your place. Do keep the product tags and packaging intact. You can return/replace an item within 7 days of delivery.
How can I cancel my order?
Click on “Cancel Order” below. Choose the order, select the reason and submit!
How will I get a refund for an item I cancelled?
If you’ve already paid for your order, we will refund the money in the original mode of payment. You can also check the status of your refund by clicking “Track Refund”
When will I receive my item?
As soon as the item is launched, we will ship it to you and inform you by email and SMS. You can keep track of your item and expected delivery date in ‘My Orders’